About Us

Who we are?


IME was established in Dubai, United Arab Emirates, in 2007 to serve the Middle East and Africa countries.IME delivers a comprehensive solutions for managing Bigdata and Data-Science use cases; including Predictive-Analytics Machine-Learning, and Data Management area of projects such Data Integration, Data Warehousing (DWH), Operational Data Store (ODS), Real Time Integration, Data Migration, Data Discovery, Data De-duplication, Data Quality, Data Governance, Metadata Management, Master Data Management (MDM), Big Data, Data Archiving, Data Retirement, Data Masking, Subsetting, Test Data Management (TDM), Business Rules projects, Complex Event Processing, Proactive Monitoring..etc

IME provides smart solutions based on the state-of-the-art AI techniques. The proposed solutions span various domains including, but not limited to; - Banking (Sentiment Analysis, Fraud Detection, Customer Churn Prediction, Predict Best Next Offer, ATM Replenishment). - Health care (Hospital Acquired Infection, Evidence Based Medicine, Electronic Health Record, Reducing Hospital Readmission, and Reducing Patients No Shows). - Telecommunications (Predict Mobile Internet Signal Storming, Recommend Mobile Internet Optimal Load).

IME has more than 60 customers represent different business lines including Banking and Finance, Telecommunication, Government, Transportation, Retail, etc. IME has customer in Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Oman, Egypt, Iraq, Algeria, Tunisia, Morocco, Nigeria, Pakistan, Bangladesh and Maldives.

Our Vision

IME aspires to be the acknowledged leader in capturing and translating organizational data into actionable insights that support quality measurement and optimize revenue cycle performance.

Our Mission

To deliver integrated solutions and services that drive value/quality across enterprises, society, industry, our clients and the communities they serve.

Our Values

Everything we do is based on five core values that define who we are, how we perform, and what we aspire to:

Innovation: We are convinced that innovation is the key to business excellence. We are highly regarded as a creative problem-solver able to think laterally, that is, 'outside the box We are able to apply this creative force to everything we do, including designing a solution to your business problem, finding a new way to structure a team, or looking for a better way to deliver a project.

Integrity: We take pride in our work and it shows. Right within ourselves, in the way we conduct business, interact with customers, work with our partners, and develop software, we carry a strong work ethic and a conviction that things have to be done the right way.

Quality: Quality is at the center of everything we do. We set the highest quality standards for ourselves, and continuously measure how we stack up against these goals. In order to align our processes with our values, we create the business processes required to ensure quality is built into the core of our services.

Agility: With our love of change, we are continuously adjusting to the new challenges we face every day. May it be re-structuring to better meet our customer needs, embracing new technologies, or re-engineering our business processes, we are convinced that there is always a better way, and we are constantly looking for it. We don't fear change; we embrace it.

Team-play: We have a strong company spirit, and although not afraid of having fun, we take our work very seriously. We care for and greatly respect every individual on the team,whether on an internal project or as part of a larger customer project. When difficulties mount and our backs are against the proverbial wall, we have the courage to do things right and to do the right thing – even if this means long days, lost weekends, or a complete re-design.

Our Team

We have a strong company spirit, and although not afraid of having fun, we take our work very seriously

Ahmed Elhadidy

Country Manager

Mohamed Elkady

Customer solutions Manager

Ihab Bekheit

Technical Manager

Ahmed Aglan

Technical Manager

Moustafa Khafagy

West Africa Regional Manager

Alaa Badran

Technical Manager

Anas Al Azzeh

Technical Manager